If you have any questions concerning the co-op, please don’t hesitate to contact us!
Here are some frequently asked questions:
- Are there membership fees?
- Will I have to buy vegetables I don't want?
- How do I order?
- When do I pay?
- When and Where do I pick up my order?
- Why Support Locally Grown?
- How can I sell through this market?
- Why can't I find the product I am looking for?
- I forgot to pick up my order! What do I do?
- I grow conventionally- can I sign up?
And here are some answers:
Are there membership fees?
To help us provide farm tours, educational programs, and to help us with our overhead costs, we ask that you pay an annual fee of $25 per household for one calendar year. You are welcome to try us for two orders before officially becoming members.
Will I have to buy vegetables I don't want?
Unlike some co-ops, buying clubs, or CSAs where everyone gets the same box of stuff (and you don’t know what you’re getting until you get it), with Locally Grown you get to order what you want, in the quantities that you want, from the farms that you want. The weekly email lists the produce, milled products, fresh flowers, and artisan goods available that week, and you can browse the items on this website before you place your order.
How do I order?
On a bi-weekly basis the online market opens at 10.00a.m. on Saturaday. Customers must place their order for the week no later than Tuesday at 9:00 p.m. Orders can be placed here on our website when the market is open. Feel free to browse anyime. Ordering through this web site is Locally Grown’s preferred method as it is designed to reduce the amount of time it takes us to process orders as well as provide you with detailed information about our products.
When do I pay?
We accept cash or checks when you pick up your order. Because we may have to adjust your total then (to account for unnanounced items you decide to purchase or items that were unexpectedly unavailable), we do not accept advance payment on the website.
When and Where do I pick up my order?
From 3:00 p.m. until 5:00 p.m. on Friday, customers can pick-up their produce at The Art Church, 301 Whittington Ave, Hot Springs, AR 71901.
Why Support Locally Grown?
Enhance your local economy: By purchasing produce and other items from local growers you are providing stability to your local economy through the support of local businesses.
Save natural resources: Buying locally makes you an invaluable link in the process of saving resources such as fossil fuels and packaging materials. Also, we are right here in your community so the expense of transportation and delivery is kept to a minimum.
Provide learning opportunities: Locally Grown supporters provide member growers the means to help educate our community about the importance of sustainable agriculture.
Supporting a way of life: The number of small farms in the United States has decreased dramatically in the last decade. Please help us preserve an honest and worthy means of making a living.
We believe that small, diverse, family-owned farms contribute to society’s overall health.
How can I sell through this market?
1. Create an account
2. After you’ve already created a customer account here, simply go to Our Growers and click on ‘Join this Market’. This will add you to our system.
3. Fill out the information.
4.Our market managers will contact you with the next step. Like at a traditional farmers’ market, you do get to set your own prices and list your items as you wish. We charge 10% of the selling price to maintain the website. Contact Wanda Magee at wandamagee2@msn.com if you want more information.
Why can't I find the product I am looking for?
Our growers are small and local. The products they have available vary based on demand, the season, and the weather. Sometimes a product is available one week but not the other, or it may be sold out by the time you place your order. This is sometimes the case with the cheese prodcuts we sell. Check back often for your favorite items.
I forgot to pick up my order! What do I do?
Well, I’m sorry we missed you.
About a half hour before we pack up to go home, we’ll call you if you haven’t come yet, using the phone number you tied to your account. If you have a cell phone, use that number!
Most times, we get an answering machine, so if we haven’t reached you when it’s time to go, we’ll try again.
If we still haven’t been able to reach you, your items will be donated or given away! We do not have a means to keep items until the next week, or to deliver them to you. If we were able to reach you on the phone, we may be able to work out an arrangement, but otherwise, your items will be donated or given away!
Since the growers harvested just for you, and (more importantly) since we paid the growers on your behalf when they brought them to our market, you are still responsible for paying for items, even if you do not pick them up. We’ll charge your account, and that amount will get added to your next order.
I grow conventionally- can I sign up?
We are accepting organic, non-certified organic and sustainable growers at this time. We believe in providing our customers the best products available, free from synthetic chemicals and hormones.
