If you have any questions concerning the co-op, please don’t hesitate to contact us! None of the items listed for sale have the ability to add them to your cart. Any clue why?
Here are some frequently asked questions:
- Are there membership fees?
- Will I have to buy vegetables I don't want?
- How do I order?
- When do I pay?
- When and Where do I pick up my order?
- Why Support Locally Grown?
- How can I sell through this market?
- Why can't I find the product I am looking for?
- I forgot to pick up my order! What do I do?
- I grow conventionally- can I sign up?
- What about Sales tax?
- Is SpaCity Co-op a Business
- account marked inactive repeatedly
And here are some answers:
Are there membership fees?
To help us provide the market space and to help us with our overhead costs like web hosting and supplies, we ask that you pay an annual fee of $15 per household for one calendar year. You are welcome to try us for two orders before officially becoming members. Each time you volunteer, your membership will be extended by two months.
Will I have to buy vegetables I don't want?
Unlike some co-ops, buying clubs, or CSAs where everyone gets the same box of stuff (and you don’t know what you’re getting until you get it), with Locally Grown you get to order what you want, in the quantities that you want, from the farms that you want. The weekly email lists the products and artisan goods available that week, and you can browse the items on this website before you place your order.
How do I order?
On a bi-weekly basis the online market opens at 9.00a.m. on Saturaday. Customers must place their order for the week no later than Tuesday at 9:00 p.m. Orders can be placed here on our website when the market is open. Feel free to browse anyime. Ordering through this web site is Locally Grown’s preferred method as it is designed to reduce the amount of time it takes us to process orders as well as provide you with detailed information about our products. Always be sure to scroll all the way to the bottom of the order screen and click on the place order button.
When do I pay?
We accept cash or checks when you pick up your order. Because we may have to adjust your total then (to account for unanounced items you decide to purchase or items that were unexpectedly unavailable), we do not accept advance payment on the website, and we suggest you wait to make out your check until you pick up and check your order.
When and Where do I pick up my order?
From 3:00 p.m. until 4:30 p.m. on Friday, customers can pick-up their produce at Emergent Arts, 341-A Whittington Ave, Hot Springs, AR 71901.
Why Support Locally Grown?
Enhance your local economy: By purchasing produce and other items from local growers you are providing stability to your local economy through the support of local businesses.
Save natural resources: Buying locally makes you an invaluable link in the process of saving resources such as fossil fuels and packaging materials. Also, we are right here in your community so the expense of transportation and delivery is kept to a minimum.
Provide learning opportunities: Locally Grown supporters provide member growers the means to help educate our community about the importance of sustainable agriculture.
Supporting a way of life: The number of small farms in the United States has decreased dramatically in the last decade. Please help us preserve an honest and worthy means of making a living.
We believe that small, diverse, family-owned farms contribute to society’s overall health.
How can I sell through this market?
1. After creating an user account, click on ‘Accounts’ at the top.
2. Page all the way down to the end of the growers section of the page.Click on the link that says “Add a New Grower”. This will take you to a page that has several fields for information about you.
3. Fill out the information. Go to the bottom and hit ‘save’. Once you’re approved to sell, you’ll receive an email notifying you. Go down to the ‘Grower’ section on the Accounts page and read thoroughly, follow the instructions to list products on the market page.
4. Like at a traditional farmers’ market, you do get to set your own prices and list your items as you wish. We charge 7% of the selling price to maintain the website.
5. Reminder – You are responsible for the collection and filing of any State or local taxes or fees. You’ll need to deliver your products no later than 2 pm on the pickup days.
Why can't I find the product I am looking for?
Our growers are small and local. The products they have available vary based on demand, the season, and the weather. Sometimes a product is available one week but not the other, or it may be sold out by the time you place your order. Check back often for your favorite items.
I forgot to pick up my order! What do I do?
Well, I’m sorry we missed you.
About an hour before we pack up to go home, we’ll call you if you haven’t come yet, using the phone number you tied to your account. If you have a cell phone, use that number!
Most times, we get an answering machine, so if we haven’t reached you when it’s time to go, we’ll try again.
If we still haven’t been able to reach you, your items will be donated or given away! We do not have a means to keep items until the next week, or to deliver them to you. If we were able to reach you on the phone, we may be able to work out an arrangement, but otherwise, your items will be donated or given away!
Since the growers harvested just for you, and (more importantly) since we paid the growers on your behalf when they brought them to our market, you are still responsible for paying for items, even if you do not pick them up. We’ll charge your account, and that amount will get added to your next order.
I grow conventionally- can I sign up?
We are welcoming organic, non-certified organic and sustainable growers at this time. We believe in providing our customers the best products available, free from synthetic chemicals and hormones.
Conventional growers will be approved on a case-by-basis, based on the products used to raise edible products, and overall sustainable farming practices.
What about Sales tax?
Vendors are responsible for their own sales tax if applicable.
Is SpaCity Co-op a Business
No, SpaCity Co-op is not a business. We are a group of people who have come together to purchase locally grown produce and products and support local farming, much like a buyers club. We do not charge the member anything other than a $15.00 annual membership fee. There are no paid positions associated with the market. We work on a volunteer base only. We ask that all members volunteer some time during the year of membership.
Remember, each time you volunteer you get two months added to your membership, so if you volunteer 6 times a year, you get that next year free.
account marked inactive repeatedly
My account was turned inactive again. supposedly due to spam complaints. I haven’t marked anything as spam that was from locallygrown.net, nor was there anything in my spam folder when I checked my email. I have locallygrown.net in my contacts lists as well. I have turned my account back on again, but I’m wondering if this is happening to anyone else and how we can stop it from happening? I promise you I have not marked anything as spam and this is the only thing I use this email account for.
Our programmer Eric tells us that the fault is with your server, and some do mark things as spam without any input from you. In this case, you may want to set up a gmail account just for this purpose, that your other email does not come in on.